Chat.co frequently asked questions
What is Chat.co?
Chat.co turns business documents and websites into AI agents with source citations for customer support, private team knowledge, and specialist research.
How do I train my agent?
Upload documents (PDF, Word, Excel/CSV), crawl your website, or add text and Q&A pairs. Integrations like YouTube transcripts and Freshdesk content are also supported, and training data can be in any language.
Which AI models are supported?
10+ leading models across providers, including OpenAI's ChatGPT, Anthropic's Claude, and Google's Gemini. Switch models anytime and tune settings like temperature without retraining your knowledge.
How do I deploy my agent on my website?
Paste a JavaScript embed code into your site, embed via iFrame on specific pages, share a direct link, or generate a QR code. Developers can also integrate through the API.
How is my data protected?
SA CYBER LLC's information security management system supporting Chat.co is certified to ISO/IEC 27001:2022 (Certificate GCAI-ISMS-LM73), valid through August 28, 2029. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit, with JWT authentication and role-based access control. We align with GDPR and CCPA, and our SOC 2 Type II audit is currently in progress.
What subscription plans are available?
Start a 14-day free trial with no credit card required. There is no permanent free plan. Choose a paid plan to continue after the trial. Paid plans include Starter, Pro, Business, and Enterprise. See the homepage pricing section for current prices, limits, and model access.
Can my agent answer in multiple languages?
Yes. Agents detect the user's language in real time and respond accordingly, and you can train on source documents in any language.
Is there an API?
Yes. Generate and manage API keys from your account settings to integrate agents into your own applications and workflows.